Moedim support

Questions, problems or ideas? Email hello@brilliantdisruptions.com and we’ll get back to you. It helps to say which phone you have and what you were doing.

The times look wrong for where I am

Moedim works out sunrise, sunset and the times of prayer from your location, so check Settings, Location first. If you searched for a city, make sure it’s the right one; there are a lot of Franklins. Candle lighting is 18 minutes before sunset unless you change it, and nightfall and Havdalah follow how far the sun is below the horizon. You can adjust both under Settings, Calendar.

My reminders don’t come

Turn them on under Settings, Reminders, and allow notifications for Moedim in your phone’s own settings. Your phone schedules the reminders itself, so they come even without an internet connection.

I checked something off by mistake

Checked steps move to Completed at the bottom of the list. Open it and tap the step’s check again, or open the step and choose Mark as not done. Settings, Your data can also clear every checkmark at once.

I have a new phone

Your settings and checkmarks move over with your iCloud or Google backup. You don’t need to buy Moedim again: download it with the same Apple Account or Google account you bought it with.

Which Bible does Moedim quote?

The NASB 2020. The Read links open the passage on Bible Gateway in the translation you choose under Settings, Bible.

Refunds

Apple and Google take payment for Moedim, so they handle refunds. On an iPhone, go to reportaproblem.apple.com. On Android, see Google Play’s refund help.

Your privacy

Moedim collects nothing about you. Everything it saves stays on your phone. See the privacy policy.